Need help with AuraGlow AI? We're here to help. If you're experiencing an issue, have a question about the app, or would like to share feedback, contact us at auraglowsup@gmail.com.
AuraGlow AI offers monthly and yearly auto-renewable subscriptions. You can view, manage or cancel your subscription through Apple's subscription settings .
If you previously purchased a subscription and your Premium access is not showing, use the Restore Purchases option inside AuraGlow AI.
Refund requests for purchases made through the App Store are handled by Apple and can be submitted through reportaproblem.apple.com .
If you're having trouble completing your Aura reading, uploading a photo, or viewing your results, make sure you have an active internet connection and try restarting the Application.
AuraGlow AI uses AI to generate personalized aesthetic and style insights. Results are generated for personal inspiration and may vary between analyses.
For the best Outfit Check results, upload a clear photo where your outfit is visible. If an analysis fails, check your internet connection and try uploading the image again.
AuraGlow AI may use notifications and widgets to show your daily Aura content. You can manage notification permissions in your iPhone Settings.
If a widget does not update immediately, try opening AuraGlow AI and returning to your Home Screen.
Information about how AuraGlow AI handles photos, AI requests, analytics, diagnostics and purchase information is available in our Privacy Policy .
You can review the AuraGlow AI Terms of Use here .
For technical issues, subscription questions, feedback or other support requests:
Email: auraglowsup@gmail.com
When reporting a technical issue, please include your iPhone model, iOS version and a short description of what happened when possible. Please do not send sensitive personal information by email.
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